News and Events

On Site Terms & Conditions regarding COVID-19

WE NOW ONLY ACCEPT PAYMENT BY BANK CARD AND NO LONGER ACCEPTING CASH PAYMENT.

Covid-19 Terms & Conditions

Your visit to Out of Bounds

We have set up our social distancing layout in the centre with a one-way system. We have a sanitisation station as you enter, we request that everyone sanitises their hands, dividing screens will be at each point, we will be taking the temperature of every person that enters the building and those with a temperature of 38° or above will not be able to play and all participants within the booking will be rebooked for an alternative date, those who pass will receive a “fit to play” stamp on their hand. Staff who are less than a metre from our guests will be using PPE. All our staff have received full Covid-19 guideline training. The café will also be offering a table service.

Activity status and Opening Times

Our centre is open from 10:00 until 17:00, Monday to Sunday.

  • Adventure Golf (09:30-18:00)
  • Foot/Disc Golf (13:00-16:25)
  • Jumping Pillows (09:30-18:00)
  • Clip ‘n Climb (09:30-18:00) (Subject to time restrictions and availability)
  • Bowling (09:30-18:00)
  • Soft Play (09:30-17:30)

Refunds and Cancellations

If we have to close a section or entirety the premises, due to Government guidelines regarding Covid-19, all bookings already paid for will be moved to a future date once re-open. Under these circumstances, refunds will not be issued, but we will honour bookings that have already been paid for and move them to a later date upon customer request.

Terms of visiting the premises

  • If you are not in self isolation and not required to self-isolate.
  • If you are not displaying COVID-19 symptoms.
  • If you have not returned from outside the UK in the last 14 days.
  • In no more than a group size of 6 from 1 household.
  • In no more than a group of 6 from different households (with social distancing measures in place at all times).

Upon arrival

  • Park within our car park and observe the required two metre rule at all times from other visitors. The car park is large enough for this to take place.
  • Whilst waiting to be served, in the centre or at the kiosk, the two metre rule must continue to be followed.

Main building & facilities

  • The main building and facilities are open.
  • Toilets are open.
  • All equipment will be sanitised by our staff after use.

 

Adventure Golf

Payment & Booking

  • If you are paying on the day, please note we will have no facilities on site to accept cash, we are only accepting payment by bank card. You can also pre-book this activity on our site.
  • Outside there will be a two metre mark from the kiosk. Remain outside of this zone unless you are being served. A plastic partition will be in place for the protection of our staff.

On the course

  • Upon entering and leaving the course please sanitise your hands, sanitising stations will be provided.
  • Social distancing must be observed throughout your visit, you must not move onto the next hole until those in front of you have moved on.
  • You must keep to the one-way system, following the route on the course map.
  • It is the parents or guardian’s responsibility to ensure that children comply with social distancing rules.
  • All ball retrievers have been removed from the course. Out of reach balls in water must be left where they lie. Replacements can be obtained from the kiosk.
  • Flagsticks must remain in the holes and not be touched.
  • Equipment, food and drink must not be exchanged between players.
  • Players must not pick up other player’s equipment or golf ball.
  • Players must refrain from any form of physical contact.
  • The raft will be out of use please use the path provided.

At the end of your game

  • Once you have finished your game, all equipment is to be returned to the designated returns area.
  • You must then vacate the site observing social distancing at all times. Ensuring the safety of our staff, members and visitors.

 

Foot/Disc Golf

Payment & Booking

  • You must also pre-book this activity on our website.

Upon Arrival

  • Arrive no earlier than 10 minutes before your booked time and leave the site immediately after your game.
  • Bring your own footballs to use if possible. A limited number of footballs will be available to use if needed, but we encourage the use of your own.

On the course

  • 5 minutes before your booking go straight to the first tee on the Foot Golf/Disc Golf course, give your booking name in order to be checked in by our staff member, ensuring that social distancing measures remain in place at all times.
  • Social distancing must be observed throughout your visit, you must not move onto the next hole until those in front of you have moved on.
  • It is the parents or guardian’s responsibility to ensure that children comply with social distancing rules.

 

Clip ‘n Climb

Payment & Booking

  • If you are paying on the day, please note we will have no facilities on site to accept cash, we are only accepting payment by bank card. You can also pre-book this activity on our site.
  • Digital waivers must be completed online before arrival on-site.

Upon Arrival

  • Hands must be sanitised and temperature checks will be carried out on all climbers and parents/guardians on entry of the main building

In the arena

  • Briefing to be taken in an area where social distancing can be maintained
  • Staff in the climbing arena will wear gloves and masks
  • Vertical drop slide and leap of faith temporarily out of use
  • The climbing arena is fogged and increased cleaning measures are in place.
  • Capacity numbers have been reduced per climbing session

 

Soft Play

Payment & Booking

  • If you are paying on the day, please note we will have no facilities on site to accept cash, we are only accepting payment by bank card. Online booking is available.

Soft Play Area

  • Numbers have been limited to allow for social distancing of the area
  • Timed sessions will be in operation
  • The Ball pool balls have been removed due to guidelines
  • Small soft play items have been removed due to guidelines
  • Seating areas have been limited to allow for adequate social distancing
  • Water fountains are out of use due to guidelines
  • Deep cleaning and extra cleaning procedures have been put in place
  • Face masks are required for parents unless utilising the café
  • Track and trace procedures
  • Temperature checks are being completed on entering
  • Hand sanitisers situated around the centre

 

Bowling

Payment & Booking

  • If you are paying on the day, please note we will have no facilities on site to accept cash, we are only accepting payment by bank card. You can also pre-book this activity on our site

While you’re Bowling

  • Numbers have been limited to allow for social distancing of the area
  • Own shoes to be used (Flip flops, heels and open toes shoes are forbidden)
  • A socially distanced, one way system is in place to get to your lane
  • All balls and surfaces will be sanitised thoroughly between groups
  • You will be bowling on alternate lanes due to social distancing

 

Laser Tag

Payment & Booking

  • If you are paying on the day, please note we will have no facilities on site to accept cash, we are only accepting payment by bank card. Online booking is available.

Laser Area

  • Numbers have been limited to allow for social distancing of the area
  • Timed session in operation
  • The Ball pool balls have been removed due to guidelines
  • Small soft play items have been removed due to guidelines
  • Water fountains are out of use due to guidelines
  • Deep cleaning and extra cleaning procedures have been put in place
  • Cleaning of Phasers before and after session
  • Briefing conducted in large open area
  • Face masks are required for parents unless utilising the café
  • Track and trace procedures QR scanning in place
  • Temperature checks are being completed on entering
  • Hand sanitisers situated around the centre

 

General safety

Ensuring the safety of our staff, members and visitors

  • Our extensive measures ensure the safety of our staff and visitors.
  • We have a risk assessment and a training module that all our team have completed prior to working on site.
  • All work areas and contact points are cleaned and sanitised frequently.
  • Any staff showing symptoms of COVID-19 will not be working at the centre.
  • We kindly ask that these rules are abided by at all times in order to ensure the safety of all customers, as well as our staff that are here to help you.
  • Management will continue to review the government and industry guidance, adjusting any measures accordingly when we are able.

Thank you for your continued support and patience, we are working incredibly hard to provide the best possible and safest service in these challenging times.

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