Privacy and Cookie Policy

This privacy statement explains what personal information Out of Bounds collects through this website (out-of-bounds.co.uk), why, and what you can do about it. It was last updated on 29 October 2026.

Who we are

This website is run by Out of Bounds (Rustington) Limited, trading as Out of Bounds (company number 08878154), Golfers Lane, Angmering, West Sussex BN16 4NB. We are registered with the Information Commissioner’s Office (ICO), registration number ZA080197. If you have any questions about your personal information, email info@out-of-bounds.co.uk.

What we collect and why

Enquiries. Your name, email address, phone number (if you give it) and message. Why we’re allowed to use it: to reply to your enquiry, because you have asked us to.

Bookings and parties. The lead booker’s contact details and, for parties, the birthday child’s name and age and the party details. Why we’re allowed to use it: we need it to run the booking you have made with us.

Allergy and dietary details. These count as health information. We only use them to keep your child safe at their party, with your agreement as their parent or guardian, and only the team looking after the party can see them.

Newsletter sign-ups. Your name and email address. Why we’re allowed to use it: with your consent. You can unsubscribe at any time using the link in every email.

Job applications. Your CV and the details you send us. Why we’re allowed to use it: to consider your application, because you have asked us to. Only the people involved in recruitment see it.

Photos and video. We sometimes take photos and video at the centre for our website and social media. Why we’re allowed to use it: to promote the centre, which is in our legitimate interests. Let our team know when you arrive if you would prefer not to be included.

Website visits. Our website host records technical details such as your IP address. Why we’re allowed to use it: to keep our website secure. Analytics and advertising cookies are only used with your consent (see “How we use cookies” below).

Bookings and payments

Online bookings and payments are handled on our booking site, bookings.out-of-bounds.co.uk, which is provided by EZ Runner (EZ Runner privacy policy). We do not see or keep your full card details.

Who else handles your information

We only share your information with trusted providers who help us run our business: EZ Runner for online bookings, payments and customer accounts (privacy policy); Microsoft 365 for our everyday email, including replies to your enquiries (privacy statement); Klaviyo, which sends our newsletter and marketing emails (privacy policy); SMTP2GO, which sends the emails from our website forms (privacy policy); Cloudflare, which protects our website forms from spam (privacy policy); Google for Google Analytics, Google Ads and YouTube videos, only if you accept cookies (privacy policy); Meta for measuring our Facebook and Instagram adverts, only if you accept cookies (privacy policy); and Tann Westlake, our website host and developer (privacy policy).

Some of these providers may process information outside the UK, including in the United States, with the safeguards UK data protection law requires. We do not sell your personal information.

How long we keep it

We keep enquiries for one year and bookings for six years, for our accounts. Allergy details are deleted three months after the party. We keep newsletter details until you unsubscribe, and unsuccessful job applications for six months.

Your rights

You can ask to see, correct or delete the information we hold about you, and ask us to stop using it for marketing. In some cases you can also object to, or restrict, how we use it. Requests are free of charge and we will reply within one month.

To make a request, email info@out-of-bounds.co.uk. If you are unhappy with how we have handled your information, you can complain to the ICO at ico.org.uk/make-a-complaint.

Security

We take appropriate steps to keep your information safe, and only team members who need it can see it.

How we use cookies

Your choice comes first. When you first visit our website, a banner asks which cookies you are happy for us to use. If you choose “Reject All”, Google Analytics, Google Ads, Facebook and Klaviyo are not loaded and only necessary cookies are used.

Necessary cookies (always on). cookieyes-consent, oob_consent and pys_consent (1 year) remember your cookie choices. PHPSESSID keeps your visit working and is deleted when you close your browser.

Functional cookies (only if you accept). YouTube sets YSC (session) and VISITOR_INFO1_LIVE (6 months) when a video loads.

Analytics cookies (only if you accept). Google Analytics sets _ga and _ga_T7XC3NTG9N (2 years), and sometimes _gid (1 day) and _gat (1 minute), to count visits and see which pages are useful.

Advertising cookies (only if you accept). Google Ads sets _gcl_au (3 months), the Meta pixel sets _fbp (3 months) plus pbid and pys_ cookies, and Klaviyo sets __kla_id (2 years). These tell us whether our adverts and emails lead to bookings.

Changing your mind. You can change your choice at any time using the cookie button on any page, or block and delete cookies in your browser settings.